Former.
When we arrived, the new team, in 2003, we had a number of problems, frankly, including that we were still very heavy on the production cycle; that's number one. We had very little confidence in the basic data. Unless you know how many licences there are, how many registrations, how many hits on the system, you're hard pressed to take the analysis any further and start suggesting impacts and effects on public safety. Our priority was to do what we could to get the data as accurate and up to date as possible.
Of course, it wasn't the only thing we were focusing on, as you can appreciate, including production, improving service to Canadians, and so on.
We had gotten to the point, probably toward the end of 2005, where we were starting to build some of the analytical tools to do this. That was not evident at the time of the audit; it was just in its infancy. And as Mr. Bidal has mentioned, further work has proceeded since then.