All members benefited from the same services. I would simply point out that a mistake was made in terms of the overall level of management services provided. When a member relocated but kept his house and rented it out, he could request management services. The number of persons requesting such services was incorrect. Indications were that slightly over 7,000 persons a year required these services when in reality, over a six-year period, less than 200 persons needed them. There was a glaring error in the numbers and the company that had been awarded the contract previously had presented a bid of zero dollar for its services. Therefore, it should not have billed for any kind of services. We reviewed a dozen or so cases where members of the Canadian Forces paid between $800 and $8,00 for these services, when in fact they should not have been paying anything.
On December 5th, 2006. See this statement in context.