There were basically two reasons. First, the business volumes indicated in the call for tender for services were significantly different from the real business volumes. In the call for tender for services it was indicated that a few more than 7,000 persons a year would need management services. In reality, there were about 30.
We pointed out that those who could have bid did not have the exact figures. Requests were made to have the figures clarified. For the benefit of the committee, I want to add that this is the first time today that we have obtained an explanation—the one which has just been given—as to the way in which the figures were determined. We worked for months with several departments to try to understand where these figures came from and we were never given an explanation.
We have a signature from the departments who recognize that the facts reported in our documents are accurate. So I find it off-putting to discover today that there seems to be an explanation for the figure of 7,000 persons which was put forward. The business volumes did not reflect reality. When the bidders asked questions they were told that the real volumes were not available.