If you don't mind, I'd like to come back to passport services. In one passage, you state that Passport Canada still has some major issues to resolve, particularly in the areas of security and identity verification. I'm a little troubled by that, given that security is the most important concern when it comes to passports. You have to be able to verify the information provided by the applicant. Are there any immediate concrete changes that could be made?
On February 14th, 2007. See this statement in context.