We note in the report, when we look at the critical factors for success in implementing recommendations, that one of them—I think the first one we mention, in fact—is sustained management attention; that it takes a clear commitment from senior management to work on these issues.
It's probably a personal opinion, but I would say the Department of Indian and Northern Affairs is certainly one of the most complex departments in the Government of Canada. There are 630 first nations spread across the country. The department is in fact almost like, and provides the services of many.... It's like the equivalent of a provincial government. It provides water, education, social programs, housing, economic development...the list goes on and on. It is an extraordinarily complex department. When you have senior management that is turning, I think it is a serious issue. It is no wonder, perhaps, that actions aren't sustained and that progress is difficult to achieve.