With regard to Mr. Frizzell's comments about Doug Lang, etc., and Mr. Macaulay's comments, I'll put it all in together.
When Rosalie Burton came into my office and talked about the sad state that the witnesses were in following interviews by Sergeant Frizzell, we talked about the fact that NCPC was being decimated and that these people were witnesses.
What I did was I immediately picked up the phone and spoke with Assistant Commissioner LaFosse, and I asked him if somebody could speak with Sergeant Frizzell to ask him to tone down his interviewing methodology. For people to run screaming out of the office after a witness interview is simply not productive and not normal. So Assistant Commissioner LaFosse asked me to speak with Bruce Rogerson, and I told him the same thing.
At about the same time, Rosalie Burton forwarded me an e-mail, it was a voice mail that she had put to paper, from Staff Sergeant Frizzell to her, outlining serious wrongdoing going on with the insurance. I don't have a background in insurance, but I knew that Rosalie had been heavily involved in correcting the gaps in the insurance file for the RCMP and that she had been working closely with corporate, and in particular Deputy Commissioner Paul Gauvin.
Upon receipt of this e-mail, I took it forward to Paul Gauvin, and I said, “This looks like there are still continuing wrongdoings or crimes being committed within the insurance.” Paul said, “Barb, I'm telling you right now there is nothing there. Everything that needs to be done to correct the insurance is done.” He said, “You can rest assured that your members are covered with life and disability. Every other insurance is covered.” The problem is that the RCMP never did, and still doesn't, have the authority to administer insurance programs for our members.
I asked him about the premiums. I said, “Our members are thinking that the premium costs are going to double or triple.” He said, “A little, but really, it's only 2.5% for administrative fees, because that's how the insurance is paid.”