A lot of it starts to sound like excuses again. We went to the new DPR reporting. As I understand it, the templates didn't lend themselves to it, but we could have added information as an attachment to the templates. Those are the reasons I've been given. They do sound like excuses.
I'm going to be monitoring this myself. We will make sure, and I know darn well that I'm probably going to be the person here answering if it doesn't happen.