The other aspect, of course, is the accreditation process that we undergo. Since we're accredited to ISO 17025, we have to be audited on an almost annual basis with respect to the service that we provide. So the technology, the qualifications of the individuals involved in delivering the technology, as well as some of the files, are reviewed by technical experts who are part of the auditing team.
On May 28th, 2007. See this statement in context.