This is a recommendation that goes back, I believe, to our 2000 audit. We had initially recommended that there be a quality management process put in place. That was done. We had a couple of comments on the process now. First--and I'll go back to one of the comments by one of the members--it was not peer-reviewed. I think it would have given it more robustness if that quality management process had been peer-reviewed at the time it was put in. When the problems of the automated system were not identified in that quality management system, it made us question how effective it really is. A peer review of the system might be something the RCMP would want to consider going forward. Again, I think comparisons and benchmarks with others is always a good practice.
On May 28th, 2007. See this statement in context.