One of our major difficulties, which Mr. Buckle referred to, came from the fact that the labs did not have all the management information that we thought they would have. It is important to understand what created such important backlogs and why injecting more money did not resolve various problems.
The RCMP took some steps and did some restructuring to resolve the problems but we found that this did not produce the expected results. The RCMP agrees with the need to establish some mechanisms aimed at obtaining good management information, at respecting the measures taken and at understanding better the system and the process, in order to find the root causes of their problems.
I am not willing to say that it is only a capacity issue This may be partly the case but there are also other reasons The plan of action will at least allow the RCMP to take steps to identify the problems but, of course, there will have to be a follow-up to make sure that they have been resolved.