As best I understand you, you've covered quite a lot of the specturm here. Great-West Life began working on the insurance administration outsourcing, and most of the tasks that we assumed were the ones required were things that we could do. As the project unfolded, some of the requirements that were coming to light were newer things that the RCMP and the compensation people decided they wanted. They were new technology things that involved Internet access for members to enrol online--and remember, we're going back six or seven years, and these were leading-edge things.
On June 12th, 2007. See this statement in context.