It's normally within the range of one-third per cent to one-half per cent of the money we collect. Last year, for the year the OAG did the audit, I think the amount was in the $2.7 billion range. In that year, we did have a blitz on writing off old accounts because we felt that our portfolio was overinflated in terms of value. There were accounts that were simply not collectible. They were accounts we had no hope of ever recovering.
In our case, in order to make an account officially not recoverable, we have to write it off under the Financial Administration Act, which means we have to study the account and convince ourselves that we have done everything in our power to collect the account and—