There are different types of systems in an agency our size. We have accounting systems that manage the accounting for all of our revenue lines, and if there's a balance outstanding, that's passed on to a collection system. So whether you upgrade the rate or reduce the rate, in the end if the taxpayers pay on filing, we never see those accounts in revenue collections. So it's only if there's a balance outstanding, and I think your question is more about how we accommodate rate fluctuations.
Every year the government comes up with a budget, and there are many different issues that affect the actual taxation of individuals: tax credits, raises or reductions in personal income tax, and things of that nature. So I think the agency has a very good track record of being able to adapt on a yearly basis to those fluctuations. If there are any balances outstanding at the time of filing, those are passed on to our collection systems. I think that's the area that the OAG is basically suggesting needs a lot of attention.