I'll start, and then with permission, Mr. Chair, I'll pass this to my colleague Mr. Proulx.
There have been long-standing systems in place to support the agency's work in collections. I think we recognize, though, that we have to do some development of more sophisticated systems that allow us to do proper risk management and selection of files. This is the nature of revenue business, risk management, and then targeting our resources at the areas of the greatest return for the Canadian public.
With that context, perhaps I'll ask my colleague Guy Proulx to respond.