Thank you very much, Mr. Chair.
I want to pick up on a comment of Mr. Roy about Service Canada. I want to support his point. I wasn't overly impressed to hear that they are the backstop for no passport offices. I'm having tremendous problems with Service Canada in my riding. They've centralized, they've generalized, and for the most part, unless you go in with an absolutely perfect whatever, they aren't in a position to give you the details you need. I'm certain that would apply to passports too.
I've got to tell you that from a Hamilton perspective, telling me that Service Canada is going to be there.... Although we have a passport office, nonetheless I've got to get that in there about Service Canada. The government should stop thinking they can keep pointing to Service Canada and saying that's where everything's going to be, because it's not working, and it's going to be a problem if you don't fix it.
Also, there was a question from Mr. McGuinty about, if I understood correctly, cost recovery. He asked if there is 100% cost recovery, and I believe the answer from Mr. Cossette or Mr. Edwards was yes. The Auditor General's report says on page 4, section 5.8:
Passport Canada and Foreign Affairs and International Trade Canada did not apply the regulations for ongoing consultation on service standards and how they relate to passport and consular fees. Passport Canada was not ready to carry out the new legislation on user fees because it lacked reliable information on the true cost of services.
I would assume from the “yes” answer that this has been overcome, that you've got that breakdown, and that's why you answered in the affirmative. Is that correct?