The local offices all now have business continuity plans. As an example, the Harry Hays Building in Calgary was recently shut down. We were able to divert services to Calgary and Edmonton because we had a particular problem there. When we have localized increases in volume, yes, we have plans in place.
We are acquiring additional space wherever we can so that people will not be waiting outside in the elements. We have put specific practices in place. Dealing with the lineups in Vancouver is different from dealing with lineups in Toronto, because you can't wait inside the building in Vancouver. Wherever we can, we have very specific plans for each office. The office managers have been fully engaged in doing this and are sharing those practices, and we are staffing as much as we can by extending hours and putting night shifts in place.