I would say it's pretty generally the case that they don't have good information systems. They don't have information systems, for example, on the results of secondary inspections. When someone is sent for further inspection, they don't capture what happened. It's difficult to know if you're targeting the right people if you aren't tracing that and then using that information to improve your risk targeting. That information is not being captured.
On November 13th, 2007. See this statement in context.