I think the main issue we would have there is that we really didn't have the information. There were serious concerns about accessibility, and we've seen that they have put a lot of effort into trying to make the services more accessible to people.
The other issue that was brought up is continuity of care, that the member would see the same group of health care practitioners. We've seen that there has been work done there as well to try to improve that, but again, the information systems didn't provide a lot of concrete data on that.