Can I respond? I think it's important for the member to realize that under our act we cannot do evaluations of services. Our act specifically says we look to see if the department itself has the means to evaluate the service, which we did here, and we said they do not have the information that we would expect to be able to know.... The surveys that are referred to here are surveys that have been done by the department, not by us. So we would have expected them to have the information systems in place to know the level of care.
The other information that I think you should be aware of, and that would be perhaps a subject of discussion with the department.... The department--and this is a policy decision--says it is the member who is covered by the military health care system; the family is not, unless it affects the member. So if the member has, for example, mental health care issues that involve the family, the family will form part of that treatment. If the family has mental health care issues with a child, for example, while the parent is overseas, they are not covered. So that could be a discussion, obviously, here, but that's again a question of policy on which we cannot comment.