I'd actually challenge you on one thing you've just stated. Perhaps on the front lines there's a can-do attitude, but what I think this report clearly demonstrates is the exact opposite. Perhaps there's an attitude to say the things that higher-ups expect to hear, but when it comes to actually getting things done, the report seems to indicate the exact opposite.
It sounds as if it's just going to be a warm and fuzzy approach in terms of addressing cultural change. Is there something a little more substantive that we're looking at there? It almost sounds as if the whole administrative structure needs a serious shaking up.