So your explanation seems to be that society has become more litigious during the last seven years. But I note, in the actual report, that there are other issues raised, just simple accounting issues, such as substandard timekeeping by your lawyers. Are those sorts of issues now being addressed? Also, is it a reflection, perhaps, of ineffective alternative dispute resolution? There were some questions as to the effectiveness of those processes.
Is it just because everyone is more litigious, or is it because of lack of controls within your department?