Yes. For us and for anybody who is watching on TV, exactly what is the process? You get a call from someone who needs legal help; after that, what are the key steps, without going into any great detail? When the Auditor General has made recommendations on those steps and you're going to act on them, at what points in those steps have you been less than ideally effective?
On April 8th, 2008. See this statement in context.