On a number of occasions throughout the report the Auditor General refers to human resources--for instance, page 9 and page 17, 5.45, 5.46
We have a corporation in Hamilton called Dofasco. They run an ad that says “Our product is steel. Our strength is people.” It's a nice little jingle, but it makes the point that if you're not training consistently and you don't have any way of monitoring the competencies of your staff--and it has been mentioned that there is a legal staff of 2,500 in your department--how can you possibly meet the challenges you're going to face in the future?
As Mr. Wrzesnewskyj said, we're continually getting into an environment of increased litigiousness. So I'm wondering, have you addressed that concern? What are you doing to make sure all your staff are getting the minimum amount of training they need?