In our opening statement, we tried to focus on what we consider to be the three most serious problems: the lack of a strategic plan, inadequate human resources management and the lack of workforce data, so that the department knows who is working in the department and has a more accurate picture of vacancies, for example, and the number of acting positions. The department needs this information. The other problem involves the whole issue of foreign service directives, compensation and so on.
On April 15th, 2008. See this statement in context.