Thanks, Chair.
Commissioner Thompson, the public setting of targets seems to create an impression of the government's being quite proactive, but we have this shocking number that 21 out of 28 departments have not met the targets. It's a shockingly low, failing grade of 25%.
You've identified in your report that there seem to be two fundamental issues here. One is that targets get set, but then the wording allows them to be ignored. They're non-specific; they're open to interpretation. I do not want to assume that there's premeditated intent in this process--that you set targets, but then the substance of the wording is such that it allows those targets to slide by.
Where exactly would you lay the fault in the very timid wording that's been attached to what should be quite firm targets?