The next point is on training as well.
Again, to the casual reader, it would appear there's a contradiction here. The Auditor General stated, in paragraph 3.47:
We noted that about 15 percent of inspectors and engineers had not completed the required recurrent training.
It goes on to say that the real problem is that it's not documented. It's documented regionally but not nationally, so there's no way of tracking it. In your response to her recommendation, you say training requirements are well documented.
Has that changed now? Is there a human resource file clearly stating what the training has been for the people who are involved in SMS and that inspections can be accessed nationally?