Thank you, Mr. Chair, and thank you, gentlemen, for being here today.
There are some serious issues raised in this report, and I thank the Auditor General for bringing them to our attention. Specifically, there are some serious concerns regarding overtime and inefficiencies.
You certainly have your work cut out for you, Mr. Head. However, I am pleased to see there is an action plan and the agency is taking this seriously, because these are serious problems.
My first question is regarding the overtime situation. In the November report I noticed that the Auditor General stated that there were good processes in place. However, now in this report, which examines the situation back to 2004, there are serious concerns. I'm just interested to know why there is a discrepancy between the two. One says there are processes in place and the other one says there are serious concerns.
Are you aware of that, Mr. Head?