Yes, we do that, and it's quite impressive. As Madam Meredith said, we have regional offices, we have the central office of OSME, and the number of phone calls this small core of people dealing with OSME—they're like the face of Public Works, the government, vis-à-vis the small and medium-sized enterprises—it's in the thousands of phone calls. And I just use “the number” or “phone calls” to imply there is a dialogue: how can I do this, what can I do? So there's a fair amount of interaction.
On March 24th, 2009. See this statement in context.