Thank you, Chair.
Monsieur Guimont, thank you for being here today.
I think that at 14,000 FTEs, if you were a company, you would be one of the biggest companies in Canada. So I'm looking at the numbers here. You have 9% attrition a year; 60,000 contracts a year, I'm told; and so 5% to 6% without full compliance--I think it's a tiny differential. I think congratulations are in order, because there's always an element of human error. In response to Mr. Christopherson's question, there's always going to be an element of human error when people work long hours and are multi-tasking, etc. I'm also cheered that no problem was pervasive, which indicates error as opposed to systematic issues.
But I've been in business over 30 years. I've been on the other side applying to MERX and helping clients apply to MERX, and some businesses, I think you must know, find it a little bit onerous, a little difficult to get through, and they just give up. You'll get better quotations and more competitive bids if more businesses apply, obviously. And I should say I suspect that's why the body shops exist, because they specialize in knowing how to fill out the applications and do business with government.
Is there a way that you're able to help new applicants get through this RFP process without giving out your standards?