This audit was focused on whether Passport Canada had learned from the difficulties it had in 2006 and 2007, and whether it appeared to be ready for a potential surge in demand. We didn't look at how it structured itself. We tend not to do that very often, because it usually relates to a policy decision and a resourcing issue.
In the previous audit, we looked at the security surrounding documents coming from MPs' offices, and we raised some concerns about that. We didn't do anything more, though. We only mentioned in the report that it had added 76 receiving agents, which increased the coverage. But we didn't look at how it decided where to put offices.