Chair, I'd just add that we were very pleased with the progress Passport Canada had made in addressing the issues from 2006-07. It's obvious from the audit that they took that very seriously. They put a number of contingency plans in place.
But what we found missing, as the member has mentioned, was, in a sense, the triggers. They can have people work longer hours in an office; that would probably be fairly easy to manage just by seeing lineups. But if they have to bring in more people and train them--