That makes sense to me because, as I said, these strike me as being management decisions they could do in a half-day or one-day planning session and say, these are the triggers; these are the ones they're going to use. They have to make sure the front-line staff and the management teams know.
But I think, for the record, it's important to note that it appears Passport Canada is resourced and is ready to process sudden spikes in demand and large volumes of passports.