The $55 million allowed us to open a new print facility in Gatineau that increased our capacity by about 40% for mailed-in applications. It also very much allowed us to resolve the mail-in crises and the long delay in issuing passports that had been mailed in from areas where we don't have walk-in offices.
The other thing it allowed us to do was to build up pools of employees and have staff ready. Because we are fee-recovery.... Generally if you're getting 100 applications you have to have a number of people on staff to deal with 100 applications. We needed to be prepared for 120--or 5.1 million versus 4 million--and the additional funds allowed us to be prepared in the number of resources we have on staff.