As Mr. Goodman pointed out, there are two elements to the processing. One is the number of claimants and the complexity of the cases as well that claimants bring forward. In a sense, that's something that is driven by other people's decisions. The other side of it is actually getting qualified candidates appointed and trained. That's what Mr. Goodman was talking about.
On June 11th, 2009. See this statement in context.