Currently, the immigration system is dealing with a backlog of about one million cases. The government has spent over $300 million over the last ten years to set up and modernize its computer system. The system is still not fully in place and we regularly receive requests for changes. I know that the Standing Committee on Citizenship and Immigration reviews requests for additional funds for immigration computer systems. This hasn't resolved the problem in departments where officers are currently drowning in paperwork.
Have you been given any explanations for this state of affairs and do you have any reason to believe that the department will turn the corner and that the situation will improve?