Thank you, Mr. Chair.
Thank you, all, for your presentation.
I don't have a lot to do with matters relating to this in my riding, nor did I have much experience when I was provincial or municipal. Most of my experience has come from being on this committee. I've been on this committee for almost five years now, and some of the most scathing reports coming in have been the ones dealing with this department. This is consistent, and it's getting to the point where, speaking personally, if we don't start to see some kind of a turnaround, then maybe broader action needs to be taken. I don't know what that is. We've tried to do everything--royal commissions and everything under the sun--but these things always come out horrible, just horrible. And the answers aren't very helpful.
I reference, for the advisement of committees, that at least seven reports have been done--most of those I was here for--and they were terrible, just terrible. And this is no better.
I have mentioned performance reports to members before as an area in which we want to make sure we're paying more attention. This is an example, and it's tied to the work that's done. You can see what drives me crazy in these things--and we're still getting it--on page 21:
INAC achieved its expected results for social development programs, as set out in the 2007–2008 Report on Plans and Priorities, such as meeting the basic and special needs of individuals and families, and providing access to quality care supports for children and families in distress....
Then, on page 8, when they show a chart of what's being achieved in terms of strategic outcome for people, it says, “commitments partially met”. So “commitments partially met” translates into “achieved its expected results”. This is the kind of thing we deal with.
We're not dealing with this report, so I won't have questions on it. But since I've raised it, you're welcome to comment on it.
I just needed to start out by expressing how thoroughly disappointing it is to continuously have reports coming in to tell us, as Canadian citizens, how inadequate and borderline incompetent a job is being done. I'm not focusing on individuals, but the work of this department is not meeting the needs of Canadians. No matter how many times we go round and round, it just doesn't seem to change.
I have a couple of direct questions. First, the audit found that INAC had not analyzed and compared child welfare services on reserves with those in neighbouring communities off reserve. I'd like to know if that's been done and what you found, or, if you're planning to do it, when you'll be doing it.
Also, you hadn't yet defined the meaning of “culturally appropriate” services, and I would like to know whether or not you have done that.
Let me just say to the deputy that for all the problems that were found, I have to tell you, I was underwhelmed by your list on page 5 of what you've completed. I'm here to be educated, but I don't see....
Well, take any of these. In the last bullet point, you say, “Increased compliance activities this year.” That's a pretty modest statement. You're still not in compliance, but you've increased it.
And that's the best, five points? Out of that whole document, five points is what you're bragging about? I find it less than something to be bragging about.
So there are some specifics, some generalities.
I leave it with you, sir. I'm listening.