I would expect that in each department there is a rigorous cost estimation process. However, it goes beyond that. At the same time as the systems are replaced, there has to be a review of the way things are done. I think this opportunity has to be taken. Not just replace one computer with another, but also ask whether there are new work techniques. We would expect that each department will meet this challenge rigorously, but also that the Chief Information Officer Branch will do it as well.
On April 22nd, 2010. See this statement in context.