Some of the gaps that we ourselves have found over the years are pretty similar to what the Auditor General has mentioned--a lack of performance information, in particular. One of the focal points of the new policy is to improve performance measures and performance information, which will go a long way to help in assessing the effectiveness of programs. That has certainly been a gap we've looked at.
We've looked at, through our management accountability framework assessments, the quality of evaluations, the governance of the function within departments, because we do want to ensure that evaluators have access to deputy ministers and can tell them the news about a particular program, even when the program managers may not be all that keen to have that news going to the deputy. So we've looked at areas like that within our MAF assessments, and we've been fairly candid with departments where we have seen gaps. So we have a mechanism that works very well in that way. We also have a community of practice that has an evaluation, with others, with pretty much ongoing dialogue on all nature of problems, but also best practices that departments can borrow from each other, including the ones Mr. Shugart mentioned on surveying clients after a program has been delivered.