Your report found that the agency is without direction, without bearings, without a plan, that there is a crippling amount of centralization at the top, that it is in the hands of generalists who do not necessarily understand the more specialized nature of what they have to do.
You made recommendations in two of the three areas: more specialists and more specific action plans with more rigorous criteria. Unless I am mistaken, I did not see any recommendations to make the agency more effective and efficient, and less centralized, so that it decentralizes more operations to the field.
If I am right, why is that, and how do you think your report will help the agency solve that problem?