Thank you, Mr. Chair.
I thank you all for being here.
Ms. d'Auray, on the first page of your opening statement, you say that “modernization... is vital to ensuring a high-performing public service.” I was struck by the word “high-performing” because in her opening statement, Ms. Fraser said that “the secretariat had not fully developed a set of performance indicators that would allow it to report on the results of the implementation of changes.”
You want modernization to bring high performance, but it is difficult to determine whether it is performing or not if there are no indicators to justify the results. It is easy to say that things are going well, but how do we go about knowing this, apart from saying it to each other? Systems, evaluation criteria must be applied. We are talking about indicators.
How can you speak of a high-performing public service if you do not even have the means to set up an adequate and concrete performance evaluation method?