This goes to both of you, actually. It's out of your report from the AG, where you say “Our work adds value for the organizations we audit”. You assigned some target scores and then some actuals. For the “percentage of departmental senior managers who find our performance audits add value”, you assigned a score of 65% as your target. The actual score that the managers reported back on was 61%. This actually goes back a couple of years. For crown corporations, you actually set a department target of 75%--so there's a difference between that...why you would assign lower to the departments internally rather than crown corporations--and the score back from the departments was 66%.
I guess this is the obvious question: what was the feedback that led to them suggesting they didn't get the value you thought they should get?
To Mr. Ralston, obviously the question is this: why do those managers in the department suggest that they don't see the value that the AG audit actually targets? It didn't meet it, and why not?