The other thing I would comment on is that certainly some cases are more complex than others. I'll note that the processing times are historical, right? They look at the cases you've processed in the last year, so if you have a lot of old cases that you've put in the process, your processing time is going to be longer.
What we've done now that we have global case management is that we're going to move to one case management process, which will permit us to centralize the intake of some types of applications and process them as one inventory, as opposed to the past, when the inventory sat in missions. Therefore, as Mr. Yeates has said, in the past the only way to deal with them was to send more resources. That's costly and there's not always the space and so on.
Now we're intaking them all in Sydney, and we'll be able to shift them to the missions and do some of the front end and the back end in Canada in a centralized fashion. We hope to deal with some of those issues of very different processing times in the longer term.