Yes. I think the issue fundamentally is.... I guess the good news story is that we've seen an increase in immigration over the past 10 years. Canada, as members will know, Mr. Chair, has a very high rate of naturalization, so the number of people applying to us has gone up fairly significantly. Fundamentally, we've not been able to keep up with the volume of cases that has come in to us. We've had temporary funding at one time or another over the past few years that has allowed us to catch up somewhat, but that funding has been temporary.
So we're doing two things at the moment. One, we're working on a permanent funding fix to the shortfall we've had in our capacity. Secondly, we're focusing on the process re-engineering in terms of what it is that we do and what we're asking people for, and also on the coordination and connection to our regional offices, because of course they go to the CPC in Sydney for the initial processing and then go out to our regional offices. We're working on those two pieces.
We would agree. We would like to be making significant improvements in the processing times.