With the advancement of technology, there has been a real focus on people, a personnel focus. There's a lot of hands-on because it's required to make some pretty important decisions that automation and the advancement of intellectual technology don't necessarily address, because there are a lot of personal issues. But there has been a real move to adopt and embrace the technology, and I noticed that there has been some movement aggressively by CRA to adopt some of the new technology.
I can recall, three or four years ago, sitting in the government operations committee and the Auditor General recommending very strongly that we just had to move aggressively to adapt and adopt the new technology that would obviously increase our effectiveness and efficiency.
Can the CRA give me, and us on this committee, a bit of an update as to how you've been able to move, I would hope, aggressively and where you see yourselves as a department going in technical capacity improvements?