Thank you very much.
The global case management system will basically house all of the cases that we process. It allows us to do searches, for example, on common addresses. Members may be aware of some situations where 200 people used the same address. It's been an issue in citizenship applications, and GCMS, which we've had in place for citizenship since 2004, allows us to detect that. When we only had mission-based or individual-based information systems, there was no real easy way to do that, so this is a huge advantage for us.
The second piece is really being able to move our caseload around the world in a seamless way. Right now we have to literally shift files around the world, which is not a very easy thing to do. It's time consuming and so on. This system will allow somebody in one mission to process cases from another mission, if they have some extra time. This really is going to allow us to be more efficient and to better use the resources we have. Demand comes and goes at missions around the world. It's not quick to try to shift people around the world at the different missions, so having an information system that allows us to process people from anywhere is going to make a huge difference.