The chair has a couple of quick questions, if he may.
On page 3 of the Auditor General's report--this question is to the CIC--it says the CIC still has little assurance that overall decisions by these officers are fair and consistent.
We've all seen situations where there is not consistency, sometimes in how they're treated through our offices, or in how some of the applicants are being treated. Yet it says that while the department has developed a quality assurance framework that is available, immigration program managers are not required to use it to report it. Why not?