As I've said a number of times, auditing is a rigorous process. It seems in a lot of situations to be a mechanical process. But at the heart of the success of any audit organization are the people. It is extremely important to build an environment for the people in the office so they can succeed.
One thing I have been very proud of in my career is the many people who have appreciated the way I've supported them or the environment I've given them to work in so they can succeed. Fundamentally, one of the most important things in making an audit office successful is giving people the environment they can flourish in, they can succeed in, they're respected in, and that helps them reach their aspirations.