I will give you a partial answer and I'll ask Mr. Grandmaison to elaborate momentarily.
Of the 871 files that remain outstanding for people who are retired or retiring, they could be in a first, second, or final audit phase. With some of them, we have to go to the Canada Revenue Agency for a liaison function. There's a final audit process in play, and so they can be in the various stages of pension administration.
With respect to the triaging in place--you versus Mr. Dubé, for example--I'll ask Mr. Grandmaison to elaborate on how those are actually prioritized.