Mr. Chair, I don't know the specifics of the particular company that the member is talking about, but I would point out that in addition to interacting directly with inspectors, we have at least two ways in which the public or a member of a company can advise us of issues in the system.
One is our civil aviation incident reporting system. That number is widely available through our website and is made available to industry in general. That's how an issue can be reported to us. We have a system in place to make sure it is followed up on.
I would also point out that the Transportation Safety Board of Canada has a system called Securitas, in which incidents in the aviation industry—or anywhere in the transportation industry, for that matter—can be reported to the Transportation Safety Board. The identify of the plaintiff is guarded. It is not revealed to Transport Canada. That information is passed to us by the TSB, and we take appropriate action to follow up.