We've found that in dealing with the companies and looking at the systems and talking to staff, we've learned a lot more about the culture of the company. This has given us insight into that proactive piece, as opposed to focusing purely on the compliance piece, which was the past practice. In a lot of companies we have a much better sense of when they're doing well and when they're not doing so well.
On November 27th, 2012. See this statement in context.